Privacy Policy

This document sets forth the Privacy Policy for Ocean Made Seafood, including its website at https://oceanmade.com.au, and applies to the handling of personal information collected from customers, job applicants, employees, contractors, and website users.

Ocean Made Seafood is committed to protecting your privacy and providing a safe, transparent experience. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles, which govern the collection, use, disclosure, and storage of personal information across all aspects of our operations.

Collection of Your Personal Information

There are many aspects of the site which can be viewed without providing personal information. However, to access certain features, including customer support or to apply for employment, you may be required to submit personally identifiable information such as your name, contact details, username and password, or sensitive information for password recovery.

In addition, we may collect personal information through:

• Employment applications or expressions of interest
• Email or phone communications
• Public sources (e.g. recruitment websites, LinkedIn)
• Third parties (e.g. recruiters, referees, employment checks)

For recruitment and employment purposes, we may collect your work history, qualifications, references, right-to-work documents, tax file number, superannuation details, bank details, emergency contacts, and other relevant employment-related information.

Use of Your Personal Information

Your personal information may be used to:

• Provide products and customer service
• Respond to enquiries or support requests
• Assess and manage job applications
• Conduct reference checks, police checks or pre-employment assessments
• Manage payroll, entitlements, and HR processes
• Fulfil legal and regulatory requirements
• Improve user experience and website functionality

If you are successful in your application, your personal information will become part of your employment record. If you are unsuccessful, we may retain your information for future opportunities unless you request otherwise.

We may also collect non-personally identifiable information (such as browser type, pages visited, and referral sites) to help us understand traffic and usage trends on our website.

Sharing of Your Personal Information

We may occasionally engage third-party providers to assist in business operations, including:

• Customer service, freight, and payment processors
• Payroll, recruitment, or background screening services
• IT, HR, and compliance service providers

These providers are granted access only to the personal information necessary to perform their role and are required to comply with strict privacy and confidentiality obligations.

We will not disclose your information to other parties unless:

• You have provided consent;
• You would reasonably expect us to do so, or we have informed you;
• It is required or authorised by law;
• It is necessary to prevent or lessen a serious threat to life, health, or safety;
• It is reasonably necessary for law enforcement or public revenue protection.

Cookies and Website Use

We may use session cookies on our website to enhance your browsing experience. Cookies are small text files stored on your device to recognise repeat users. These cookies do not personally identify you and are deleted when your browser is closed.

You can configure your browser to refuse cookies; however, this may limit access to some website features. For more information on cookies, please refer to your browser’s help menu.

Sensitive Information

Sensitive information includes details about your health, criminal record, ethnicity, union membership, sexual orientation, or political or religious beliefs. We will only collect, use, or disclose sensitive information with your consent or where required or authorised by law, and in accordance with the Australian Privacy Principles.

Equal Opportunity and Work Rights

Ocean Made Seafood is an equal opportunity employer. Employment decisions are based on merit and lawful, job-related criteria. We do not discriminate based on race, gender, age, religion, disability, or other protected attributes. All applicants must be able to provide evidence of their right to work in Australia as part of the employment process.

For more information on equal opportunity, visit the Australian Human Rights Commission.

Accessing and Correcting Your Personal Information

You have the right to access and update personal information that we hold about you. If you believe any information is inaccurate, out-of-date, incomplete, irrelevant or misleading, you may request correction. To protect your privacy, we may ask you to verify your identity. We reserve the right to charge a reasonable fee for the time and resources required to process access requests.

Changes to This Privacy Policy

Ocean Made Seafood reserves the right to amend this Privacy Policy at any time. Updates will be published on our website and will apply to all personal information we hold. We recommend reviewing this page periodically to stay informed of our current practices.

Contacting Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

Phone: (03) 9486 0399
Email: sales@oceanmade.com.au
Post:
Attn: Privacy Policy
Ocean Made Seafood
23-29 Robert Street
Collingwood VIC 3066, Australia

More Information About Privacy

For more information about privacy rights in Australia, visit the Office of the Australian Information Commissioner (OAIC):
www.privacy.gov.au